Work from Home Operational Communications Manager at Capita, Apply now.!
Unlock Your Work from Home Potential as Capita’s Operational Communications Manager
Are you looking for work from home jobs.? The role of Operational Communications Manager is integral to the seamless mobilization and execution of Capita’s Disabled Students’ Allowance (DSA) contract on behalf of the Student Loans Company (SLC). In this position, you will be responsible for crafting and executing Communication as Service strategies, ensuring they align with the contractual communication requirements. This role operates both at a strategic and operational level, serving as the subject matter expert in internal and external operational communications, all aimed at ensuring the successful implementation and delivery of the program.
Your key responsibilities include the development of all communication assets and safeguarding the reputation of the program, the client, and Capita. You will collaborate with subject matter experts within Capita’s Corporate Communications team and foster strong relationships with operational directors, heads of service, client counterparts, program managers, and the DSA operational team. This role is situated within the Health, Education & Welfare Communications team.
Job Description of work-from-home at Capita
What You’ll Be Doing:
1. Define a compelling vision for the communication solutions required to ensure the successful launch and execution of the contract.
2. Devise, strategize, and execute the communication and engagement plan for the DSA program, incorporating client needs and aspirations and aligning with Capita’s broader corporate communication plans.
3. Collaborate with internal and external stakeholders to ensure unity and consistency across all communication products and stakeholder engagement activities.
4. Lead the communication aspects of the program mobilization plan in collaboration with delivery partners.
5. Develop user-facing communications to support program operations.
6. Proactively and reactively manage the reputation of the program, the client, and Capita in partnership with Capita’s corporate communication experts.
What We’re Looking For:
– Strong leadership skills and the ability to inspire and motivate stakeholders towards a shared vision for communication, engagement, and program success.
– Experience in engaging and influencing stakeholders at all organizational levels.
– Exceptional written and verbal communication skills.
– Outstanding time management and personal organization skills, with the ability to multitask effectively.
About work from home Program at Capita:
In July 2023, Capita was selected under a framework agreement by the Student Loans Company (SLC) to provide needs assessments, assistive technology, and assistive technology training for students receiving Disabled Students’ Allowance (DSA). Capita’s services cover students funded through Student Finance England (SFE) and Student Finance Wales (SFW) in East England, the Midlands, London, and Wales, and SFE and SFW-funded students studying in Northern Ireland.
This marks a significant change in how DSA is managed. Capita will offer a single point of contact for approximately 30,000 university students annually, from initial needs assessments to sourcing and delivering assistive technology, including laptops, specialized learning software, desks, and chairs. Capita will also provide training to students on using this technology and offer ongoing support. The program includes a digitally enabled customer experience portal to manage needs assessments, progress claims, and procure specialist technology. This will result in a smoother and more efficient experience for students, meeting their needs more promptly with higher-quality equipment, software, and training.
What’s in It for You:
– Competitive salary
– 23 days of annual leave (increasing to 27) with the option to purchase additional leave
– Company-matched pension, life assurance, cycle2work scheme, 15 weeks of fully paid maternity, adoption, and shared parental leave, two weeks of paternity pay, and more
– Voluntary benefits tailored to your lifestyle, from retail and socializing discounts to health and well-being perks, travel offers, and technology-related benefits
– The opportunity to take a paid day off to volunteer for our charity partners or a cause of your choice
– Access to our Employee Network Groups, promoting diversity and providing a platform for colleagues to connect and learn from each other in an inclusive environment.
What We Hope You’ll Do Next:
If you are interested in this role, please click ‘Apply Now’ to complete our brief application, so we can learn more about you.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.