Work from Home Job Opportunities at Regalix | Customer Support Representative
Regalix is offering Work From Home job openings for the position of Customer Support Representative, welcoming applications from candidates with a minimum qualification of 12th grade or any graduate degree.
Work from Home Job Opportunities at Regalix – Overview
Company – Regalix (Work from Home)
Role – Customer Support Representative
Qualification – 12th Pass, Undergraduate, Any Graduate
Experience – 1 to 5 years
Location – Recruitment office situated in Bangalore/Bengaluru
Salary – 3 Lakh to 5 Lakh per annum
Work from Home Job Opportunities at Regalix – About the Company
Regalix is a global digital marketing and technology services company that has carved a niche for itself in the realms of digital marketing, sales enablement, and customer engagement. With its headquarters in Silicon Valley and a strong global footprint, Regalix offers cutting-edge, data-driven solutions designed to help businesses optimize their digital marketing initiatives and foster growth. The company’s diverse services span across various areas, encompassing content marketing, social media marketing, search engine optimization (SEO), and strategies for sales enablement.
Regalix stands out for its commitment to harnessing technology and data analytics to provide tailor-made marketing solutions that enable businesses to connect more effectively with their target audience, enhance customer experiences, and deliver measurable results. With a continuous drive for innovation and a client-centric approach, Regalix plays a pivotal role in the ever-evolving landscape of digital marketing and sales enablement.
Work from Home Job Opportunities at Regalix – Responsibilities of a Customer Support Representative
Customer Inquiries: Addressing customer inquiries and furnishing information related to products, services, policies, and procedures through various communication channels, including phone, email, live chat, or social media.
Issue Resolution: Investigating and resolving customer problems, concerns, or complaints in a prompt and satisfactory manner, demonstrating empathy and patience throughout the process.
Technical Support: Assisting customers in resolving technical issues, troubleshooting, and providing solutions for product or service-related problems.
Order Processing: Managing orders, which includes processing new orders, monitoring shipments, handling returns, and ensuring accurate billing and invoicing.
Product Knowledge: Developing and maintaining a profound understanding of the company’s products and services to respond to customer queries accurately and provide appropriate recommendations.
Work-from-home Job Opportunities at Regalix – Required Skills
Active Listening: Proficiency in actively listening to customer inquiries and issues, asking pertinent questions, and displaying empathy and understanding.
Communication Skills: Exceptional written and verbal communication skills to interact effectively with customers, convey information, and address their concerns in a clear and concise manner.
Problem-Solving: Strong problem-solving abilities for identifying, analyzing, and efficiently resolving customer issues.
Product Knowledge: In-depth knowledge of the company’s products and services to offer accurate information and guidance to customers.
Patience: The ability to remain patient and composed, even in challenging or high-pressure situations, and effectively manage irate or upset customers.
Technical Proficiency: Familiarity with the company’s software, tools, and systems to assist customers with technical issues and troubleshooting.
Interested candidates can share their resumes via the email address provided below for the Hyderabad location.
| Role | Customer Support Representative |
| Experience | 1-5 years |
| contact | 9392949484 |
| LOCATION | HYDERABAD |
| EMAIL ID | mousumi.tewary@regalix-inc.com |
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.