Amazon Operations Team Lead Role
Amazon – Where Innovators Thrive! We’re seeking a proactive, customer-focused innovator and leader to join our Operations Team.
Amazon Operations Team Lead Role Overview:
As a Team Lead in Operations, you will be responsible for managing a team and facilitating the smooth flow of information among various stakeholders to resolve potential issues that may affect the customer experience and business continuity. The ideal candidate should possess a fundamental understanding of logistics and have strong written and oral communication skills. They should also be adept at identifying areas for process improvement and driving them to completion.
Key Responsibilities:
– Overseeing a shift, continuously identifying opportunities to enhance team performance and taking ownership of associated change management.
– Developing and utilizing performance metrics to drive team performance and achieve business results.
– Analyzing trends and making data-driven decisions to understand their impact on the business.
– Engaging with both external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
– Escalating issues or discrepancies in information and data to the relevant stakeholders and ensuring follow-through on resolutions.
– Proficiency in extracting data from various databases (using tools like Excel, Access, SQL, or other data management systems) to conduct ad hoc reporting and analysis.
A Typical Day At Amazon:
At Amazon, where innovation thrives, you’ll be part of the Operations Team as a Team Lead. Your role involves managing a team, streamlining information flow among stakeholders, and resolving issues that can impact the customer experience and business continuity.
Key Qualifications:
– Bachelor’s degree
– Proficiency in spoken and written English
– Experience with Microsoft Office applications
Preferred Qualifications:
– Previous experience in an operational role
Location:
We have opportunities available at our Hyderabad, Telangana, India location.
If you are a smart, customer-centric individual with a passion for innovation and ownership, we encourage you to apply for the Team Lead position in our Operations Team at Amazon. Your skills and dedication can make a significant impact in our dynamic and customer-focused environment.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
